If you need help with viewing or editing your order, please contact an Apple Specialist at 1‑800‑MY‑APPLE. To edit your default email address for future orders, select Shipping and Billing in the Settings section on the Your Account page.
#Jcpenney delivery status update
You can update your email address for an order by selecting Edit in the order details under the Contact Information section. If you didn’t receive an order acknowledgment, pickup, or shipment notification email, we may have an incorrect email address or the emails might be stuck in your spam or junk mail folder. To edit your default shipping address for future orders, select Shipping and Billing in the Settings section on the Your Account page. In the “Delivers to” section below your item, select Edit. If your order is in Processing, you may be able to edit your shipping address in your order details. To edit or remove an engraving or gift message, look for the Gift Wrap and Message or Engraving section in your order details below your item and select Edit. If you placed an order as a guest, you’ll need to add it to your Apple ID to make changes online. You may be able to edit the item if the status reads Order Placed or Processing. Sign in to your Order Listing (Opens in a new window) page and select an item to view your order details. Refer to the Shipping & Pickup help page for more details. You can edit your mobile phone number at any time by signing into your account and editing the shipment notification preferences for your order. You may receive between 1-4 text messages per shipment on your order. We also send texts on the day of delivery or after your item has been delivered, depending upon your shipping method, country, and carrier. The text message will include your order number and a link to the tracking or pickup store information. Once your order ships, or is available for pickup, we'll send you a text message. In addition to email notifications, you can request updates by text message in checkout. You can also view the Apple Store location and, if applicable, the pickup contact in online Order Status (Opens in a new window). Once your item is available at the Apple Store, we'll send a Pickup Notification email with the Apple Store location. Refer to the Shipping & Pickup help page for more information. If your delivery requires a signature and you won’t be available, you can use the “Pre-sign for delivery” link to authorize the delivery with the carrier ahead of time. To ensure safe delivery, most shipments require a signature on delivery. If you ordered multiple items, you may have separate tracking information for each item. There you’ll see the most recent delivery estimates, as well as a Track Shipment link to detailed tracking information on the carrier’s website. You can also view shipping information by selecting an item from your Order Listing (Opens in a new window) page.
Check in Today - Your item will be available at the Apple Store later today.
Shipping to Store - Your item has shipped and is on the way to the Apple Store.Delivered - The package has been delivered to the shipping address specified in your order.Tracking information will be available within 24 hours. As soon as it ships, we’ll email you the delivery information. Preparing to Ship - We’re completing some final details before we ship your order.Processing - As soon as the item is ready, we’ll send you an update and prepare the shipment.Order Placed - We’ve received your order and payment information and will start preparing your item shortly.On your order details page, a progress bar and status message display next to each of your items. Once you sign in, select an item to view your order details. First, visit your Order Listing (Opens in a new window) page and enter your Apple ID and password. It's easy to check the status of your order.
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